Last updated: August 20, 2026
This Privacy Policy describes how Zarkhaas (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zarkhaas.pk or its associated domains.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information: Web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
Order Information: Name, billing address, shipping address, payment information (including bank account or mobile wallet details for Cash on Delivery/transfers), email address, and phone number.
Customer Support Information: Communications sent to our support team via WhatsApp, email, or direct contact forms.
We use your personal information to provide our services to you, which includes:
Offering products for sale and processing orders.
Handling payment processing, shipping, and order fulfillment.
Keeping you updated on your order status and shipping details.
Communicating directly regarding customer service queries.
Screening our orders for potential risk or fraud.
Providing you with marketing communications, promotional offers, and news about Zarkhaas (if you have opted in).
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
Shopify: We use Shopify to power our online store.
Logistics & Courier Partners: We share your name, delivery address, and contact number with local courier partners across Pakistan to deliver your parcels.
Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena or legal search warrant, or otherwise protect our rights.
Our website uses cookies to enhance your browsing experience, remember your store preferences, keep track of items in your shopping cart, and perform analytics to improve overall performance. You can manage or disable cookies through your web browser settings.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information. You have the right to request access to the personal data we hold about you, to request corrections, or to ask for your data to be deleted.
We may update this Privacy Policy from time to time in order to reflect changes to our operational practices, or for other legal or regulatory reasons. The updated version will be indicated by the "Last updated" date at the top of this page.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:
Store Name: Zarkhaas
Email: info@zarkhaas.pk
Alternate Email: cappersoft@gmail.com
Phone / WhatsApp: +92 336 4381512
Address: New Muslim Town More, Lahore, 54000, Pakistan
Website: zarkhaas.pk