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General Questions
Zarkhaas is a Pakistani fashion brand specializing in premium Luxury Pret and seasonal collections across summer and winter fabrics. Browse our collection at zarkhaas.pk, select your preferred size, and click Add to Cart. Follow the on-screen instructions at checkout to enter your contact details, delivery address, and payment choice. No, you can check out as a guest. However, creating an account helps you track orders easily and saves your details for faster checkout next time. Once placed, you will receive an automated confirmation email or WhatsApp message with your Order ID and details. Standard nationwide shipping across Pakistan is PKR 350. Enjoy FREE delivery on all orders over PKR 10,000. In-Stock Articles: Dispatched within 1–2 working days and delivered within 3–5 working days across Pakistan. Pre-Orders / Special Collections: Dispatch timelines vary (typically 7–15 working days) as indicated on the product page. Yes, we ship worldwide. Shipping charges for international orders are calculated at checkout based on parcel weight and destination. Cash on Delivery (COD) across Pakistan Direct Bank Transfer (IBFT) Mobile Wallets (Easypaisa / JazzCash) Credit / Debit Cards (Visa, Mastercard) Yes, Cash on Delivery is available across all major cities and towns in Pakistan. We often charge 1000 in advance to confirm the oreer. Size Chart is provided on every product page. Please measure carefully before ordering to ensure the ideal fit or talk to customer support for confirmations. We make every effort to display product colors as accurately as possible. However, slight variations may occur due to studio lighting during photography or screen settings on your device. You can request an exchange within 7 days of delivery for unused, unworn items with original tags and invoice intact. A standard PKR 350 exchange delivery fee applies for size changes. Reach out to our Customer Support team on WhatsApp at +92 336 4381512 or email info@zarkhaas.pk with your Order ID and photos of the item. We do not offer cash refunds unless an item arrives defective or damaged and a replacement is completely out of stock. WhatsApp / Call: +92 336 4381512 Email: info@zarkhaas.pk | cappersoft@gmail.com Address: New Muslim Town More, Lahore, 54000, Pakistan Hours: Monday to Saturday (10:00 AM – 7:00 PM PKT)